I love coming here! Everyone is always so nice to my cat and I. They really do try to keep it as laid back as possible so your cat doesn't get stressed out over going to the vet. They are gentle and really know how to care for cats.
I highly recommend!!
Sad day for me yesterday, had to help my sweet little Gracie cross over the Rainbow Bridge. She has had Inflammatory Bowel Disease for a year, and was on anti-inflammatory meds. I hated to see her run from me, because she knew I needed to give her pills. It hurt me terribly to see a beloved pet run from me. Yesterday, I knew she was very thin, and didn't eat at all. Still purred, and still greeted me at the door with her tail raised, rolling over for her belly to be rubbed. Brought her in, and as it was late, Dr. Lann was gone. Dave was going to give her xrays and test for pancreatitis. Instead he brought me to a room, and told me she had lost too much weight, and had a big mass. I immediately decided with Dave's guidance, that she should be put to sleep. Lisa was very kind and informative in the reception area, and Sherri helped Dave bring her into the room. I had been given many options, but I chose to be with her, hug her and kiss her, and then Dave, with Dr. Lann's authorization, gave her the shot to put her to sleep. Sherri even told me that as she was being prepped, Gracie was looking out the window at plants and birds. Dave was so kind , can't say enough positive things about him, and the rest of the staff. Often speak with Melinda and Pam, who are also gracious and caring! This practice is outstanding with communicating by phone and email! No waiting for hours and hours, sometimes DAYS for test results or information. Today I received a compassionate call from Dr. Lann, expressing his sympathy at the passing of my precious Gracie.
I just took my cat Oscar there after a sudden severe illness - it turned out to be very serious and he needed to be put to sleep. All the staff here were just the best you could imagine for something like this - absolutely kind and caring, very personal. Lovely, lovely people.
If you have questions about anything, they are normally really great about answering and helping out! I've referred a few of my friends here and they all love going and happy that they learned about it. As long as you are aware of what goes on with your cat to be about to relay that information back, they will do a great job at diagnosing what's causing issues or remedying the issue if there are any.
Cats Exclusively has been the "care home" for 3 of my cat companions for many years now, and if I could give out 10 stars, I would. Owner Vet Andy Fleming and his wonderful crew take an approach to their practice that's unique, refreshing, and so reassuring. The office is in a converted house -- it's warm, welcoming, and homey. Because it's an all-cat practice, there are no barking dogs to scare your cat, and just a few cats in the waiting room (at most.) When the vets (Andy or Bob) see you, they take time: with you, with your cat. They listen well, explain everything that's happening, and offer as many choices as they can for treatment. Everyone who works there, from the front desk staff to the nurses and techs, are friendly and really helpful. And most of all, they treat you and your cat like family. They are available by phone for follow up, for questions on runny noses, unusual behavior, or those other health issues that make us pet parents twitchy. When there's a serious problem, you'll find the deep compassion, beyond the medical care -- because they all love their own furry companions, and treat everyone as they'd want to be treated. You just can't ask for better.
Staff are wonderful and caring. Have been taking my kitties there for years and recommend to others if looking for cat exclusive pet care.
Cats Exclusively Veterinary Hospital is a US Veterinary Care based in Pittsford, New York. Cats Exclusively Veterinary Hospital is located at 1311 Marsh Rd, Pittsford, NY 14534, USA.
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